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E-Commerce
Innovate the shopping experience

Drive your e-commerce experience to the next level by tracking customer behaviour all the way through the customer journey and lifecycle. Integrate shipping, dropship, create loyalty programs and much more.

  • Innovate and win the hearts of minds of customers above and beyond your current mix of product and service offerings – with engaging shopping experiences
  • Embedded functionality to track shopping behaviours and movements across the Internet to improve cart conversions and repeat sales

Innovate Shopping Experience

E-commerce innovation is delivered through knowing your customer better than anyone else. What keeps them up at night? What problems do they have that remain unsolved? We can help you innovate your e-commerce experience to better meet your customers' needs and expectations.

Improve Cart Conversions

There may not be another area of digital experience where tiny changes can have such a profound effect on your bottom line. You need to know where your customers drop out of your shopping experience. Why they do and how to get them back. A process to continually optimise the point end of your sales funnel is critical to improving your sales.

Increase Repeat Sales

The ultimate business truism: selling to an existing customer is a whole lot easier than selling to a new one. Given a static cost of acquiring a new customer, increasing your customer lifetime value is the easiest way to increase your revenue. Not only that, turning casual customers into regulars and even brand advocates will create a revenue snowball effect within your business.

$7 million worth of preorders

Additionally, we’ve had a great flow in sales. We’ve had $7 million worth of preorders since we went live. This is far exceeding our expectations and targets. The fact that it flowed and worked well without any errors is a win.

Matthew Muller, CMO — LAVO™

Innovate Shopping Experience

E-commerce innovation is delivered through knowing your customer better than anyone else. What keeps them up at night? What problems do they have that remain unsolved? We can help you innovate your e-commerce experience to better meet your customers' needs and expectations.

  • Persona and customer journey mapping unlocks how to deliver a winning experience above and beyond your product and service.
  • Tools, guides, education, chatbots, competitions, gamified experiences, all are additional opportunities to elevate your brand beyond traditional shopping experiences.
  • Personalised customer communications to improve engagement.
Outputs include:

Digital Roadmap

Innovation Workshops

Customer Journey Map

Improve Cart Conversions

There may not be another area of digital experience where tiny changes can have such a profound effect on your bottom line. You need to know where your customers drop out of your shopping experience. Why they do and how to get them back. A process to continually optimise the point end of your sales funnel is critical to improving your sales.

  • Embedded analytics to track the cart fulfilment pipeline.
  • Using automated communications and timeline incentives to nudge customers to compete purchases.
Outputs include:

Integrated Google Analytics

Marketing Automation Strategy

Marketing Automation Emails/Comms

Increase Repeat Sales

The ultimate business truism: selling to an existing customer is a whole lot easier than selling to a new one. Given a static cost of acquiring a new customer, increasing your customer lifetime value is the easiest way to increase your revenue. Not only that, turning casual customers into regulars and even brand advocates will create a revenue snowball effect within your business.

  • Embedded analytics to understand user purchase histories and behaviours to make relevant cross-sell and upsell recommendations.
  • Intelligent targeting of customers across channels (re-marketing) to draw users back to website with crafted and personalised offers.
Outputs include:

Remarketing Implementation

Upsell and Cross-sell Configuration

Ready to evolve your digital experience?

We use digital to help businesses transform, find customers and stay relevant. Let’s connect :)

Connect With Us

+61 402 853 722contact@evolut.com.au

Office

WeWork
310 Edward St
Brisbane QLD 4000
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