Online Community

Connect and Engage: Thriving Online Community Platforms

Build a vibrant online community around your brand, offering a dedicated space for your customers to interact, share experiences, and receive exclusive content. This platform not only enhances customer loyalty but also provides invaluable insights into customer preferences and behaviors.

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Enhanced Customer Engagement

Foster a strong sense of community by enabling customers to connect, share, and discuss topics relevant to their interests and your brand.

Key Features

THE DSM™ ADVANTAGE: Drives deeper engagement by providing a space for meaningful interactions, increasing customer attachment to the brand.

Brand Loyalty and Retention

Cultivate brand loyalty by offering exclusive community content, direct support, and interaction with brand representatives, making members feel valued and heard.

Key Features

THE DSM™ ADVANTAGE: Encourages repeat visits and long-term loyalty by creating a community experience that members value.

Feedback and Co-Creation

Utilize the community as a feedback tool to gather insights and suggestions, allowing customers to contribute to product development and service enhancements.

Key Features

THE DSM™ ADVANTAGE: Harnesses direct customer feedback for continuous improvement and innovation, aligning products more closely with customer needs.

Peer-to-Peer Support

Reduce support costs and enhance customer satisfaction by enabling community members to help each other, sharing tips and solutions.

Key Features

THE DSM™ ADVANTAGE: Improves support efficiency and customer satisfaction by leveraging the community for peer-to-peer advice and problem-solving.

Targeted Marketing Opportunities

Deliver personalized marketing messages and promotions based on community interactions and preferences, enhancing the relevance of your campaigns.

Key Features

THE DSM™ ADVANTAGE: Increases the effectiveness of marketing efforts by using community data to tailor promotions and ads to specific user segments.

Increased User-Generated Content

Encourage the creation of user-generated content, which can enhance your site’s content and SEO, while also providing authentic peer endorsements.

Key Features

THE DSM™ ADVANTAGE: Boosts content volume and authenticity, enhancing your website’s SEO and credibility through organic user involvement.

The Online Community
in Action

See how we’ve helped other brands evolve their websites with the help of The Online Community.
Curator

Blog / News

Events Calendar

Champion

AI-Enhanced Storytelling

Case Studies

Persona Pages

Connector

Solutions

Custom Directory

Closer

Competitions

Campaign Management

Custodian

Online Community

Partner Portal

Learning Management

Go
Custodian

Loyalty & Rewards Programs

Customer Portal

Online Community

Go

What Our Clients Say

They have a great balance of being both commercial and creative. They’ve got the technical expertise but they really go beyond with the mix of both design and commercial understanding so we can really build something that’ll achieve the desired outcome of the business. They worked with us through that. Additionally, we're impressed with their strategy. They didn’t intend to build a site that’d be demolished in a couple of years’ time. Their team is being scalable so they’ll reuse the work that they’ve done previously to build. They don’t have to restart. This shows that they’re being very careful with our money as well. Additionally, we’ve had a great flow in sales. We’ve had $7 million worth of preorders since we went live. This is far exceeding our expectations and targets. The fact that it flowed and worked well without any errors is a win.

Matthew Muller
CMO, LAVO

The team has been amazing to work with. As someone who doesn’t have a solid background in media and communications, they’ve been able to get me through the process. They make things very easy to understand, and they’re agile and responsive to our needs. We’ve had really tight timeframes, and they’ve come up with out-of-the-box, intuitive solutions to offer our stakeholders during COVID. They’ve always been accessible and able to bring me on the journey very quickly, allowing me to understand web development, web design, and why we do things the way we do. They’ve come up with solutions I never would’ve thought of that have been fantastic and absolutely hit the mark.

Robyn Littlewood
CEO, Health & Wellbeing Queensland

Company stakeholders and business partners were pleased with the website's new design, highlighting its UI/UX clarity. The team's workflow was great, with members taking charge of any issues whenever the client needed them. Overall, the team proved to be instrumental in the project's success.We had several meetings first discussing concept & design of the new face of LifeX. We also discuss the core elements for new website where we need to capture online application and user experience. We use Figma to capture the concept & design and the key deliverables. Our business partners love the new design of the website. Peers also love the clarity of our new website.

Allen Wu
CEO, LifeX

Since the launch of our website in February, we have seen it make great gains when it comes to audience figures and attracting quality leads throughout the site. With the digital realm changing everyday, Evolut have been working closely with me and my team on improving the website to better attain and qualify potential leads, always ensuring that the site's mechanics, creative and analytics are kept up to speed with industry standards. I am very pleased with the level of service that I receive from Evolut and their genuine interest in our products and brand.

Helen McCabe
Marketing Manager, Suzuki QLD
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