Digital Products go beyond a Customer App as they are actually the product (not a support tool!) Digital Products create new value for customers and are an incredibly scalable way to drive business value. Specific examples of this include Software-as-a-Service (SaaS) businesses where access to the Digital Product is traded for a monthly subscription fee.

Sometimes your own customers can become your best advocates and support system simply by allowing them to connect directly to each other. Online Communities (often accompanied by Learning Management, Knowledge Base and Support tools) can make your customers more self-sufficient and allow them to collaborate and co-solve around your brand.

Partners and Resellers represent a golden opportunity to increase marketshare when leveraged correctly. But far too often partners lack the necessary product knowledge, insights and time to represent your brand sufficiently and recommend you in capably. Partner Portals help bridge this gap through education, guided selling tools, co-branded materials, incentives & rewards, gamification and much, much more.