Digital Strategy
Design your brand's digital future

All businesses know they need to "do" digital transformation, but what does that mean? And where do you start? We can help you audit your business, then map out a staged improvement plan to put you ahead of the pack in delivering a digitally enabled experience to your customers.

  • Customers are demanding more and more to digitally transact with your brand, whether it be customer portals, digital enhanced products and services, or digital enabled sales, marketing and customer service interactions.
  • Your digital strategy needs to holistically view customer experience end-to-end across the entire customer lifecycle, and make smart investments to maximise your digital ROI.

Value Proposition Design

Do you have a bulletproof value proposition to your customers? How are you differentiated from them, and what are your customers' drivers in choosing you over your competitors? We can help you better carve out your market niche with a stronger digital experience.

The Future of Customer Experience

Today's customer expects businesses to not only serve their needs, but proactively anticipate them, wherever they are. We can help you analyse your customers' problems and motivations to better meet their needs with a market-leading digital experience.

Digital Transformation Roadmap

You can't "transform" around the edges of your business - it's a huge but necessary undertaking that requires a phased approach. Let us provide you a plan of attack to eat the transformation elephant one bite at a time - while your business survives and thrives.

Value Proposition Design

Do you have a bulletproof value proposition to your customers? How are you differentiated from them, and what are your customers' drivers in choosing you over your competitors? We can help you better carve out your market niche with a stronger digital experience.

  • How do digital technologies and the demand of digitally enabled customer experiences impact your value proposition?
  • Plot your brand's value proposition relative to your competitors, understand and redesign your brands competitive advantage
Outputs include:

Competitive Landscape Analysis

Value Proposition Document

The Future of Customer Experience

Today's customer expects businesses to not only serve their needs, but proactively anticipate them, wherever they are. We can help you analyse your customers' problems and motivations to better meet their needs with a market-leading digital experience.

  • Visualise the future journeys your customer will take with your brand, across sales and services channels, product and services
  • Draw upon latest technology and innovative ideas to develop new and innovative customer experiences
Outputs include:

Customer Personas

User Journey Map/s

Digital Transformation Roadmap

You can't "transform" around the edges of your business - it's a huge but necessary undertaking that requires a phased approach. Let us provide you a plan of attack to eat the transformation elephant one bite at a time - while your business survives and thrives.

  • Break your digital transformation journey into manageable projects and programs of work, scheduled for release today and into the future
  • Holistically understand the impacts of transformation to the customer journey, and make investments to not disrupt rather enhance customer experience
Outputs include:

Digital Transformation Plan

Project/Product Development Roadmap

Customer Journey Roadmap/s

Product Plans

Project Plans

Ready to evolve your digital experience?

We use digital to help businesses transform, find customers and stay relevant. Let’s connect :)

Connect With Us

+61 402 853 722contact@evolut.com.au

Office

WeWork
310 Edward St
Brisbane QLD 4000
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