Digital Optimisation
Visualise, understand & improve digital experience

Do you feel like you're taking your business on a journey with no map? Data is the lifeblood of any modern business, but even when you have it, how do you make sense of it, and use it to improve your commercial performance? We can help you create data dashboards along with testing and decisioning frameworks to constantly optimise almost any facet of your business.

  • Digital affords organisations to capture business critical data, that can be used to derive insight to optimise business processes and customer experiences
  • To do so, requires the correct application of agile processes, employed at the right time with the right people to manage ongoing organisational change for continuous improvement

Digital Dashboards

All the data you need, structured, ordered, easy to interpret and at your fingertips – every business leader's dream. Let us help you gather data from you disparate systems and processes and use the latest tools to create performance dashboards that make decision-making a breeze.

Realtime Customer Insights

The longer your business delivery is not optimised the more money you are leaving on the table, so speed is key. Real-time sales and engagement data will allow you to react more quickly and effectively to the accelerating changes in modern consumer behaviour.

Experience Operations Centre

The creation of an experience operations centre will greatly improve the efficiency and effectiveness of your business programs by allowing cross-functional teams to monitor, report on and react to real-time performance insights. It will also and build a stronger internal decision-making capability in your business.

Digital Dashboards

All the data you need, structured, ordered, easy to interpret and at your fingertips – every business leader's dream. Let us help you gather data from you disparate systems and processes and use the latest tools to create performance dashboards that make decision-making a breeze.

  • Define key performance indicators, and track them with purpose-built dashboards.
  • Select targets for KPIs and track variances and exceptions to better manage processes.
Outputs include:

KPI Definition Documents

Business Decisioning Frameworks

Longitudinal KPI Logs

Realtime Customer Insights

The longer your business delivery is not optimised the more money you are leaving on the table, so speed is key. Real-time sales and engagement data will allow you to react more quickly and effectively to the accelerating changes in modern consumer behaviour.

  • Draw conclusions from dashboards to build real-time customer insights.
  • Use customer insights for the design and rapid deployment of digital assets to attain performance outcomes.
Outputs include:

Customer Insights Summaries

Performance Metric Benchmarks and Targets

Experience Operations Centre

The creation of an experience operations centre will greatly improve the efficiency and effectiveness of your business programs by allowing cross-functional teams to monitor, report on and react to real-time performance insights. It will also and build a stronger internal decision-making capability in your business.

  • Wrap up management of digital assets with agile methods for the ongoing optimisation of digital assets.
  • Establish cross-functional teams in war rooms, ingest dashboard data, design and update digital assets to hit target KPIs.
Outputs include:

Agile Management Playbooks

Cross-Functional Team Org Charts

Digital Asset SOPs

Ready to evolve your digital experience?

We use digital to help businesses transform, find customers and stay relevant. Let’s connect :)

Connect With Us

+61 402 853 722contact@evolut.com.au

Office

WeWork
310 Edward St
Brisbane QLD 4000
© Evolut Group. All rights reserved
crossmenu